Terms of Service

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Jungle Ventures Group LLC, dba EZ File Drop

Effective date: July 13, 2026 Last updated: September 21, 2026

Summary

This summary is here to help you understand the agreement quickly. It is not a substitute for the full terms below, and the full terms control if there is ever a conflict.

EZ File Drop is a file collection tool. People upload files through a form you create, and we route those files to the cloud storage you connect (Google Drive, Dropbox, OneDrive, Box, SharePoint, or FTP/SFTP). We are a pipeline, not a storage service.
Your files pass briefly through our systems (Amazon S3) on the way to your storage. The temporary copy is usually removed within a day of delivery and no later than thirty days after upload. Records of each submission remain in your account until you delete them.
You own your files and your data. You are responsible for backing them up and for configuring your forms and storage correctly.
Paid plans are billed monthly or annually. We offer a free trial for evaluation. We do not give refunds or prorated credits.
The service is provided “as is.” We work hard to keep it reliable, but we cannot guarantee it will never fail, and our liability is limited.
These terms are governed by California law, and disputes are handled in the courts of Alameda County, California.

By creating an account or using the service, you confirm that you have read, understood, and agreed to these terms.

1. Who these terms are between

These Terms of Service (the “Terms”) are a binding agreement between you (“you,” “your,” or “Customer”) and Jungle Ventures Group LLC, a California limited liability company doing business as EZ File Drop (“EZ File Drop,” “we,” “us,” or “our”). They govern your use of the service.

The “Service” means everything EZ File Drop makes available in connection with EZ File Drop, including ezfiledrop.com and its subdomains (including app.ezfiledrop.com and next.ezfiledrop.com), the ezfd.app short-link service, our application programming interfaces (APIs), and any related software, sites, and services.

If you are using the Service on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms, and “you” refers to that organization.

2. Key definitions

“Customer Data” means any files, form submissions, and related content that you or any third party submit through the Service for the purpose of delivering it to your connected cloud storage.
“Account Data” means the information used to run your account, such as your name, email address, company name, billing details, form configurations, and usage records.
“Content” means material the Service generates on your behalf, such as usage analytics and metrics. Content does not include Customer Data.
“Upload Form” means a page you create through the Service to collect files from other people.
“Destination” means a connected cloud storage account or server where the Service delivers Customer Data.

3. Eligibility and accounts

To use the Service:

You must be at least 16 years old. If you are under 18, you may use the Service only with the involvement and consent of a parent or legal guardian who agrees to these Terms on your behalf. The Service is not directed to children under 16, and we do not knowingly allow anyone under 16 to create an account.
You must connect at least one supported Destination: a Google Drive, OneDrive, Dropbox, Box, or SharePoint account, and/or a compatible FTP/SFTP server.
You must provide your real name, a valid email address, and any other information we reasonably request to complete signup.
You must be a person. Accounts created by automated methods are not permitted.
You may not use the Service if you are barred from receiving it under the laws of the United States or any other applicable jurisdiction, including where you live or use the Service.

You are responsible for keeping your account credentials secure and for all activity that happens under your account. Each login is for one person. You may create as many separate logins as your plan allows, but you may not share a single login among multiple people or use multiple accounts to avoid fees or usage limits. One person or legal entity may hold only one active trial at a time.

Notify us promptly at security@ezfiledrop.com if you believe your account has been accessed without your permission. We are not liable for losses arising from your failure to keep your credentials secure.

4. License and restrictions

We grant you a personal, worldwide, royalty-free, non-assignable, and non-exclusive license to use the software we provide as part of the Service, solely to use and enjoy the Service as permitted by these Terms.

You may not, and may not allow anyone else to:

copy, modify, create derivative works of, reverse engineer, decompile, or otherwise try to extract the source code of the Service, except where the law expressly allows it or we have given you written permission;
attempt to disable, bypass, or interfere with any security or access-control mechanism of the Service;
resell, sublicense, or offer the Service to third parties as your own product, except as expressly permitted in writing; or
use the Service to build a competing product.

Where components of the Service are provided under an open source license, those licenses govern your use of those components to the extent they expressly override these Terms.

5. Acceptable use

You agree that your use of the Service will comply with all laws, regulations, and rules that apply to you. You will not:

interfere with or disrupt the Service, its infrastructure, or the third-party APIs it relies on;
transmit viruses, worms, or any code or content of a malicious or destructive nature;
use the Service to collect, store, or deliver material that is unlawful, infringing, defamatory, or that violates the rights of others;
attempt to gain unauthorized access to any part of the Service or to other users’ accounts or data; or
use the Service in a way designed to avoid incurring fees or to circumvent usage limits.

We may, but are not obligated to, remove Content or suspend or remove accounts containing Content we determine, at our discretion, to be unlawful, abusive, or in violation of these Terms. Verbal, physical, or written abuse or threats directed at any EZ File Drop customer, employee, or officer will result in immediate account termination. If we terminate your account for a violation of these Terms, no refund will be provided for any unused portion of your subscription.

6. How the Service handles files (routing and retention)

The Service works as a pipeline. When someone submits files through your Upload Form, those files are first transferred to our temporary storage on Amazon S3, and then delivered to the Destination you selected.

Files are stored on Amazon S3 without public access and are encrypted in transit and at rest.
After delivery to your Destination, the temporary copy on Amazon S3 is typically removed within 24 hours, and in all cases no later than thirty days after upload, regardless of delivery status.
If delivery fails (for example, because your Destination is full or unavailable), the temporary copy remains available during that window so you can retry the transfer from your admin panel. Once the copy is removed, the retry option is no longer available.
The temporary file copies on Amazon S3 are not kept as long-term backups, and we do not use the Service as a storage product. Records about each submission (such as form field values, file names, sizes, and destination links) remain in your account until you delete the submission, the form, or your account.

Once Customer Data has been delivered to your Destination, its security and availability depend on the settings and permissions of your cloud storage provider, which are outside our control.

7. Your responsibilities for Customer Data

We claim no ownership of Customer Data. You retain all rights you hold in it, and you are responsible for protecting those rights.
You are solely responsible for configuring the Service, your Upload Forms, and your Destinations so that access to Customer Data is appropriate. We are not responsible if you misconfigure your account and inadvertently allow unauthorized parties to access, view, or delete Customer Data.
Upload Form pages you create or embed may be reachable by anyone on the internet, including search engines, unless you restrict access using the features we provide.
Files delivered to your Destination count toward the storage limits of your cloud storage provider, not ours.
You are responsible for having any consents or rights required to collect files from third parties through the Service, and for backing up your own data. You acknowledge that you are solely responsible for securing and backing up Customer Data.

8. Third-party services

The Service depends on APIs provided by third parties, including Google Drive, OneDrive, Dropbox, Box, and SharePoint. These APIs are controlled by their owners, who may enforce quotas, rate limits, or other restrictions at their discretion, with or without notice. That may throttle or disable parts of the Service for a period of time. We build to the official documentation for each provider and test and maintain our integrations regularly, but we cannot guarantee uninterrupted access to any third-party service.

Your use of a connected Destination is also governed by that provider’s own terms and policies.

9. Fees, trials, and billing

The Service may be offered without charge, with limits, for a trial period intended for evaluation. New trials start on a 7-day Business-tier trial unless we state otherwise.
Continued use beyond trial limits or the trial period requires a paid plan.
Paid plans are billed in advance on a monthly or annual basis according to the plan you select. Published pricing applies unless we have agreed otherwise with you in writing.
Usage above your plan’s included capacity is billed as overage at the published rate.
All fees are exclusive of taxes, levies, and duties. You are responsible for any such amounts, except for taxes based on our net income.
You authorize us and our payment processors to charge your payment method for all fees when due. If a charge fails, we may suspend the Service until payment is resolved.
We reserve the right to change our pricing. For active paid subscriptions, we will give reasonable advance notice of a price change, and the new price will take effect at your next renewal.
Billing and payment information you provide may be shared with the processors and service providers who handle payments on our behalf, such as Stripe.

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Subscription renewal notices

‍Before your subscription renews, we send an email to the owners of your account letting you know the renewal is coming. If you are on an annual plan, you get one email before each annual renewal. If you are on a monthly plan, we send one email a year rather than one before every monthly charge, so you will hear from us once every twelve months with a summary of your plan, what it costs, and how to cancel. We will not send a notice fewer than 15 days before the charge it covers.

Each notice states the plan the renewal applies to, the amount and billing frequency, the date of the upcoming charge, that your subscription renews automatically unless you cancel it, and how to cancel.

Notices go to every owner on the account. An "owner" is any user assigned the Owner role in your account settings; if your account has no role assignments, the person who created the account is the owner. We send notices to the email address on file for each owner. Please keep those addresses current. A notice is treated as given when we send it to the address on the account.

You can cancel at any time from the billing page in your account. You do not need to wait for a notice to cancel, and cancelling before the renewal date prevents that charge. Your account stays active through the end of the period you have already paid for.

10. Cancellation and termination

You may cancel or downgrade your account at any time from the billing panel in your account.
We do not offer refunds or prorated credits. If you cancel, you keep access to your paid plan through the end of the current billing period, and it will not renew.
For annual plans, cancellation takes effect at the end of the paid year. No refund is provided for early cancellation.
We may suspend or terminate your account if you materially breach these Terms, fail to pay, or use the Service in a way that creates legal or security risk. Where practical, we will give notice and an opportunity to cure. We may suspend immediately in cases of abuse, security risk, or non-payment.
On termination, your right to use the Service ends. Any Customer Data held temporarily in our systems is deleted in the ordinary course as described in Section 6. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnification, and governing law) will survive.

11. Data protection and privacy

Our handling of personal information is described in our Privacy Policy at https://www.ezfiledrop.com/privacy-policy, which is incorporated into these Terms by reference.

For Customer Data that includes personal information of third parties (for example, people who submit files through your Upload Forms), you act as the data controller and we act as your data processor. We process that data only to provide the Service and only per your instructions, as reflected in these Terms and the Privacy Policy. If you require a separate Data Processing Agreement to meet your obligations under laws such as the GDPR, contact us at legal@ezfiledrop.com and we will make one available.

12. Feedback

If you send us comments or ideas about the Service (“Feedback”), you agree that your disclosure is unsolicited and without restriction, that it places us under no obligation of confidentiality or compensation, and that we are free to use the Feedback for any purpose.

13. Modifications to the Service and to these Terms

The Service may change over time without prior notice. Changes may include added or removed functionality, security updates, and changes to fees and policies. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service, subject to the limits set by law.
We may update these Terms from time to time. If we make a material change, we will take reasonable steps to notify you, such as posting a notice on this page or emailing you. The “last updated” date above shows when the current version took effect. If you continue to use the Service after a change takes effect, you accept the updated Terms. If you do not agree, your remedy is to stop using the Service and cancel your account.

14. Disclaimer of warranties

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that: your use of the Service will meet your requirements; the Service will be uninterrupted, timely, secure, or error-free; the results or data provided will be accurate; the Service will meet your expectations; or that any errors will be corrected. You are solely responsible for securing and backing up Customer Data, and we have no responsibility or liability for any deletion of, or failure to store, any Content or Customer Data.

15. Limitation of liability

To the fullest extent permitted by law:

We, our affiliates, and our licensors will not be liable to you for any indirect, incidental, special, consequential, or exemplary damages, including loss of profits, goodwill, data, or business reputation, or the cost of substitute goods or services, arising out of or related to the Service, under any theory of liability, even if we have been advised of the possibility of such damages.
Our total aggregate liability for all claims arising out of or related to the Service will not exceed the greater of (a) the amount you paid us for the Service in the twelve months before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited under applicable law.

16. Indemnification

You agree to defend, indemnify, and hold harmless EZ File Drop and its affiliates, officers, agents, employees, licensors, and suppliers from and against any third-party claim, and any resulting losses, damages, judgments, costs, and reasonable attorneys’ fees, arising out of or related to: (a) your breach of these Terms; (b) your use of the Service; © your Customer Data or the files you collect through the Service; or (d) your violation of any law or of the rights of a third party. We will notify you in writing of any such claim.

17. Governing law and disputes

These Terms and any dispute arising out of or related to them or the Service are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any action to enforce or interpret these Terms will be brought exclusively in the state or federal courts located in Alameda County, California, and each party consents to the personal jurisdiction and venue of those courts and waives any objection to them.

18. Force majeure

We will not be liable for any failure or delay in performance caused by conditions beyond our reasonable control, including governmental action, acts of terrorism, earthquake, fire, flood or other acts of God, labor conditions, power failures, pandemics, changes in law, and internet or third-party service disruptions.

19. General terms

Entire agreement. These Terms, together with the Privacy Policy and any order or plan details, are the entire agreement between you and us regarding the Service and replace any prior agreements on the subject.
No waiver. If we do not enforce a right or provision, that is not a waiver of it.
Severability. If any provision is found unenforceable, the rest remains in effect, and the unenforceable provision will be limited or removed to the minimum extent necessary.
Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
Notices. We may provide notices to you by email or by posting within the Service. You may contact us using the details below.

20. Contact

Jungle Ventures Group LLC, dba EZ File Drop 7172 Regional Street, #506 Dublin, CA 94568 legal@ezfiledrop.com