Frequently Asked Questions

Does EZ File Drop require Google Drive, Dropbox, Microsoft OneDrive, or Box?

Yes, EZ File Drop requires Google Drive, Dropbox, Microsoft OneDrive or Box. EZ File Drop works WITH these Cloud services and does NOT replace them. EZ File Drop provides a clean, simple, and easy to use interface for people to upload files directly to your favorite Cloud Services, without ever having to actually login to them, juggle file sharing permissions, or worry about how much space they have. For the file recipient (thats probably you), EZ File Drop adds a powerful layer of management and organization to the file collection process that these Cloud services lack.

Do people sending me files have to create an account?

No! People can upload files without having to create an account, login, or even download any special apps. EZ File Drop was created to be as friction-free and simple for people to share files with you as possible. You can choose how much information you want to collect in the form from people uploading files, but that’s it!

Can I collect any information from people uploading files?

Yes! You can customize the form and collect as much, or as little, information as you want. Common fields include Name, Email, Phone, and Comments - but you can add custom fields for anything you want. You can even check which fields are required or optional.

How do I share my Upload Page?

Every project is given a custom Upload Page, which is accessed by a unique URL, like app.ezfiledrop.com/565189/myprojectname. You can customize this URL to make it fit your project and then share it with your users. Every team using EZ File Drop has their own set of URL.

Can I customize the look of my Upload Page?

Yes! Every Upload Page is customizable with your own logo, title, description, colors, background image, and style to help your users recognize your brand or project.

Can I embed EZ File Drop on my own website?

Yes! You can embed your upload form into any website, including Wordpress, Webflow, Wix, Squarespace, and more! No coding or programming necessary. Just copy and paste the embed code. You can even customize what the form looks like so it matches your website.

Does EZ File Drop work on mobile devices?

Yes! Files can be uploaded directly from any iOS or Android device. Users simply go to the Upload Page (or access the embedded form on your own website) and select the files they want to upload from their Photos Roll or Photo Library. The best part is that files are uploaded in their full and native resolution without any compression, which is a big problem when people text or email photos or videos.

Can each upload be saved to its own subfolder?

Yes! Any form field you create can be used to name subfolders that files are uploaded into. A common example is to have subfolders created with the uploader’s name. This way files are added into a new folder that is named with the name of the person uploading the files. 

Can files be renamed as they are uploaded?

Sort of…..You can append the entry from a Form Field to the front of the original file name as it’s uploaded. A common example of this is to append the Uploader’s name to the original file name. This means that when you look in your upload folder, a file might look like this “Toby Flenderson-July HR Complaints.pdf”

Are there any email notifications?

Yes! EZ File Drop has powerful and highly customizable email notifications. As with most things in EZ File Drop, you can keep it simple, or customize it like a pro! There are three unique notification recipient groups: the uploader, your team, and third parties. Your team and third party notifications groups can include multiple recipients. EZ File Drop lets you send unique email notifications to each of the 3 recipient groups. You can use our default email notifications or paste HTML to fully customize your own emails. If you choose to customize your own using HTML, we make it easy to integrate variables like upload file quantity, form fields, file URLs, and more. 

Is there a file size limit for uploads?

While EZ File Drop is in Public Beta, all accounts are setup as Business Plans, which have a 5GB per file limit. This should be more than enough for just about everyone. Premium Plans will eventually have 10GB per file upload limits. If you need this 10GB limit while EZ File Drop is in Public Beta, email us at support@ezfiledrop.com.

What types of files can be uploaded?

There are no file type restrictions. Users can upload all common file types including images, videos, music, PDFs, ZIP folders, and anything else you can imagine. You have the option to limit what types of files can be uploaded on every Upload Form.

Can I limit the file size of files that can be uploaded?

Yes! EZ File Drop puts you in control of how large of files you want to receive.

Can I restrict what types of files can be uploaded?

Yes! EZ File Drop gives you control over what types of files can be uploaded. By default, there are no restrictions. Creating a restriction is as easy as adding the file extensions you want to a list of allowed file types.

Is EZ File Drop HIPPA Compliant?

No. EZ File Drop uses encryption and best-in-class security, but is not HIPPA compliant for use in the medical industry.

Is EZ File Drop GDPR Compliant?

Yes! email contact@ezfiledrop.com with the subject "GDPR Request" and we can provide all of your information that has been collected and delete any records that you would like deleted.

Is EZ File Drop free?
EZ File Drop is currently in Public Beta while we put the finishing touches on it. For now, everyone who joins the Public Beta will receive a free Business account. Eventually, plans will be sold as annual or monthly subscriptions. We will give you at least 30 days notice before we convert all Public Beta accounts to paid subscriptions.

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