How is EZ File Drop Different from Box File Requests?

Box File Request gives you a fast and secure way to request files from anyone. Of all the major cloud storage solutions, Box file requests come the closest to providing all of the features that most people want in a branded upload portal for Box.


If you have been searching for a way for people to upload files directly to your Box account, Box file request might seem like the solution you have been looking for, but there are some things to be aware of.


Most importantly, you must have a Box Business Plan account to build a File Request form.  In addition to that, Box file request has several other major limitations:


  • The individual file limit is 5 GB.
  • There are no customizable form fields.
  • There is no way to customize the style or branding of a Box file request and there is no way to add your own logo.
  • Notifications are very limited and only go to the owner of the Box.


EZ File Drop does not have any of these limitations.

What is the file size upload limit for Box file request?

Currently, Box file request has an upload limit of 5 GB per file. EZ File Drop has a 25 GB per file limit, which is large enough for almost all users. If you need larger per file limits, contact us. We can customize a plan to fit your exact requirements.

Do Box file requests have custom form fields?

No, Box file requests do not have custom form fields and have no way to collect information from the person uploading files.


EZ File Drop can collect form data along with files, giving you the option to collect as much, or as little, information as you want. Common fields include Name, Email, Phone, and Comments - but you can add custom fields for anything you want. You can even check which fields are required or optional.


Can you customize the style of a Box file request?

No. Box file request pages and widgets cannot be customized, branded, or styled.


EZ File Drop lets you customize, white label, brand, and style your upload forms.


The EZ File Drop Style editor has options to style nearly every part of your branded upload portal for Box. Click the “Form element” dropdown menu to toggle between all of the different parts of the upload form and change as many or as few settings as you would like. 


Upload forms created in EZ File Drop, and all of your custom branding and styling, is applied to the native upload pages and the embed forms if you embed them on your own website.

Can you customize notifications for Box file requests?

No, Box file requests are only sent to the Box account owner and you cannot customize the email notifications. Box file request email notifications cannot be sent to the file uploader or other collaborators.


EZ File Drop has powerful and highly customizable email notifications. There are three unique notification recipient groups: the Uploader, Team, and Third Party. You can use our default email notifications or paste custom HTML. If you choose to use your own HTML, we make it easy to integrate variables like upload file quantity, form field data, file URLs, and more.


As you can see, Box file requests offer a very basic way for people to upload files to your Box account, but there are many limitations. EZ File Drop is a professional solution that offers all of the features you need to collect files in Box.

Written by Matt Townley


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